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Customer Support

We're here to help!

Get in Touch

We're here to help with any questions or concerns

Email Support

Send us an email and we'll get back to you promptly

sophnexacademy@gmail.com

Support Hours

Monday - Friday, 9:00 AM - 6:00 PM (WAT)

Response time: Within 24 hours

Frequently Asked Questions

How do I register for a course?

You can register for our courses by visiting the registration page and filling out the form. Choose between Python or JavaScript programming courses.

What payment methods do you accept?

We accept payments through Paystack, which supports various payment methods including cards, bank transfers, and mobile money.

How long do I have access to the course materials?

You have lifetime access to your course materials once you complete your registration and payment.

Can I switch between courses after registration?

Course changes can be accommodated within the first week of registration. Please contact us for assistance.

What if I have technical issues with the platform?

For any technical issues, please email us with details of the problem and we'll assist you promptly.

Before Contacting Support

Check Documentation

Review course materials and documentation for common solutions

Review FAQs

Check our frequently asked questions for quick answers

Email Support

Contact us directly for personalized assistance

Still need help? We're here for you!

Contact Support